FAQ

1. What's MOQ?
Standard MOQ 1pcs, OEM depends on products

2. How to proceed an order?
For standard, you can place the order directly from Alibaba. For OEM, you can send us your inquiry and we will quote according to your requests

3. Is it OK to print my LOGO or customized package?
Yes, OEM accepted

4. What's the lead time for small trail order and mass production?
Within 2 working days for small order and 15 working days for mass production

5. How long can I get my goods?
DHL, Fedex and UPS will take about 3-7 days

6. What's the payment method?
You can pay through Alibaba, Mastercard, Visa, e-Checking, Paypal, Western Union, PAY LATER and T/T

7. Do you have guarantee for the products?
100% testing before shipping, and one year warranty.

*We have our own complete production lines to provide a competitive price
*Strong real production capacity to assure fast delivery time for you
*Multiple private molds to choose which is different with mold in the open market
*Many certificates for factory and products which can meet different requirement of you
*Customer Service: Your inquiry will be replied within 24 hours
*ODM/OEM Service : We have strong production capacity and R&D department
*QC Service: Strict quality control inspection before shipment
*Delivery Time: sample: 1-2 days, Order 3-7 days
*Warranty: One year